Reference

Legal clarity for your ipx994 account

ipx994 sets out the Legal terms behind account access, wallet records, game use and requests about your personal data.

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ipx994 Legal clarity for your ipx994 account
POLICY CONTACT ROUTES

Get help with a Legal question

A clear contact path matters when a Legal clause affects your account, payment record or request for data changes. Start from the account support route and include the email or phone detail connected to your profile. We can then match your request, explain the relevant term and tell you which document or confirmation is needed. If you are in Semarang or elsewhere in Indonesia, the same account-based route applies.

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Account access

If phone verification or an account detail blocks access, contact us through the account support route. Include the affected email or phone detail, and we will identify the Legal requirement before asking you to repeat a step.

Wallet records

For a DANA, OVO, GoPay or QRIS status question, send the relevant receipt or reference through support. We use it to connect the payment record with your account and explain any Legal hold or confirmation request.

Data changes

To request a copy, correction or removal of eligible account data, state the exact change you want and use the contact path shown on our Legal page. We may ask for account verification before processing the request.

HOW WE HANDLE DATA

Six practical parts of our Legal process

Legal protection is easier to understand when each handling step is visible. We keep the account process tied to the details you provide, use security checks before discussing private records, and separate…

Account details

We use the details you submit during account creation to identify your profile and complete phone verification. Keeping those details current helps us match a Legal request to the right account without exposing private records to another person.

Payment references

A DANA, OVO, GoPay or QRIS receipt can contain a reference needed for payment checking. We use that reference for the stated account or status purpose, rather than treating wallet details as general profile content.

Cookies

Cookies may keep your session, language choice or account path consistent between pages. You can manage cookie settings through your device or browser, although changing them may affect parts of the Legal page or account flow.

Account security

Before discussing account data or changing a sensitive detail, we may ask for a phone verification step. Do not send a password in a support message; use the account path so the request can be checked against your profile.

Storage periods

We retain account and payment records only for the operational, legal or dispute-handling purpose connected with them. A request about retention can name a date, wallet reference or account action so we can locate the relevant record.

Request ownership

We handle access, correction and deletion requests through the contact route on this Legal page. Tell us whether you want a copy, a correction or removal, and we will explain identity checks, permitted scope and the next step.

Answers before you open an account

These Legal answers address the questions we expect you to ask before creating an account or sending a policy request. They cover local access, account verification, wallet records, cookies and your ability to ask about stored data. If your situation is not listed, use the account support route with the smallest useful set of details.

It covers account creation, phone verification, permitted access, payment references, cookies, data handling and requests about your records. The terms apply to your use of the site where local law permits, and access depends on local law and the details you provide.

Access depends on local law and your eligibility in the place where you are located. Our Legal wording does not replace local requirements. If you are unsure, check the applicable rule before opening an account or using DANA, OVO, GoPay or QRIS.

Phone verification helps us connect an account request to the person who supplied the account details. It also gives us a security checkpoint before discussing private records or changing sensitive data. Follow the account prompt and contact support if the step does not complete.

DANA and QRIS references may be kept with the transaction details needed to match a payment status to your account. If you ask about a receipt, provide its reference through support. We use the record for checking, clarification or dispute handling under the stated terms.

Yes, you can ask for a copy or correction through the contact route on our Legal page. State the account detail involved and the change requested. We may verify your identity first, then explain which records can be supplied or amended.

Use the Legal contact path and name the cookie setting or stored record you want us to explain. Cookies can support session continuity and page settings, while account records follow their own handling purpose. We will describe the relevant option and any effect of changing it.

Do not create a second account to work around a policy question. Contact support from the account route, include the exact clause or status message, and complete any requested verification. We will explain the applicable step and whether access depends on local law.

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